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TroubleShooting

In the new Windows 11 environment, Windows Defender provides protection against the execution of third-party DLLs. This may cause the Courier generator to fail to execute properly. To fix this, please perform the following operations.

  1. Open the folder of \cgi_studio_courier\bin
  2. Select DefaultGeneratorTemplates.dll from within the folder, then open the properties window from the context menu.
  3. In the properties window, uncheck the security section at the bottom of the General tab.
  4. Start the generator again and check that it is working correctly.

If the above operation does not improve the situation, please contact our support team via CGI Studio Lighthouse.