Troubleshooting
Troubleshooting
There are three known cases in which SceneComposer may not work:
- There is no Microsoft .NET Framework 3.5 installed on the machine. The application will not work if the Microsoft .NET Framework 4.0 is installed. Download and install Microsoft .NET Framework 3.5 to fix this problem.
- All the details related to the system requrirements in order to run the application can be found on the CGI Studio Documentation page: System Requirements and Preparation.
- The video card does not support rendering of OpenGL 2.0. To fix the problem, use a video card that supports OpenGL 2.0.
Long Path Names - Limitations
When long path names are getting enabled in Windows, it allows the using of longer character limits. However, the feature still has limitations.
- Not all applications support long path names: some older applications or those developed without considering long path names may still encounter issues, when handling paths exceeding the traditional limit.
- Windows Explorer: has still on some operations with limited functions (e.g. navigation works; however copy, rename or moving has some issues). Handling files via command line should work without issues or switching to an alternative file explorer.
- Scene Composer: Opening and saving solutions, as well as importing assets are working with long path names works with long path names. However, native Windows dialogs, used by Scene Composer, still have issues with long path names (e.g. selecting new Solution location or renaming operations of the solution).